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Privacy Policy

Effective Date: June 1, 2026 | Last Updated: June 1, 2026

1. Introduction

Wornbloom operates the marketplace at wornbloom.com. This Privacy Policy explains how we collect, use, disclose, and protect your information. By using Wornbloom, you consent to these practices.

2. Information We Collect

2.1 Information You Provide — Account info (name, email, username, date of birth, password); profile info (display name, bio, photo); identity verification documents (for sellers: government-issued ID and selfie, stored securely); payment info processed by third-party processors; messages and support correspondence; listings, photos, and content you upload.

2.2 Automatically Collected — Usage data (pages visited, features used, time spent, navigation); device info (IP address, browser type, OS, device identifiers); cookies and similar technologies; transaction data (purchases, amounts, dates, IDs).

2.3 From Third Parties — Payment processors confirming transaction status; fraud detection services.

3. How We Use Your Information

  • To provide and manage the Platform.
  • To verify identity and age.
  • To process transactions.
  • To prevent fraud and ensure safety.
  • To provide customer support.
  • To send transactional notifications and (with consent) marketing emails.
  • To comply with legal obligations.
  • To analyze and improve the Platform.
  • To enforce our Terms.

4. How We Share Your Information

4.1 Other Users — Your public profile and listings are visible to other users. Messaging history is visible to the other party. Your shipping address is shared with sellers only when you purchase a physical item.

4.2 Service Providers — We share with: CCBill/Segpay (payment processing); Supabase (database and storage); fraud prevention and identity verification services; email service providers. All are contractually required to protect your data.

4.3 Legal Requirements — We may disclose information as required by law or to protect the safety of Wornbloom, our users, or the public. We report illegal content including CSAM to NCMEC and law enforcement.

4.4 Business Transfers — In a merger or acquisition, your information may be transferred. We will notify you of such changes.

5. Data Retention

We retain data while your account is active and as needed to provide the Platform. After deletion, we retain: transaction records (typically 7 years); identity verification records (as required by law); ban records (to prevent re-registration). Contact hello@wornbloom.com to request deletion.

6. Your Rights

All users may request access to, correction of, deletion of, or portability of their personal data. European users (GDPR) may lodge complaints with their local data protection authority. California users (CCPA) have the right to know what we collect and to opt out of sales (we do not sell personal information). To exercise rights, email hello@wornbloom.com with subject “Privacy Request.”

7. Cookies

We use cookies to keep you logged in, remember preferences, analyze usage, and prevent fraud. You can control cookies through browser settings; disabling them may affect Platform functionality.

8. Data Security

We use HTTPS/TLS encryption, encrypted storage, access controls, and private restricted-access storage for verification documents. No system is impenetrable — please use a strong password and notify us of any suspected unauthorized access.

9. Children's Privacy

Wornbloom is strictly for users 18 and older. We do not knowingly collect data from anyone under 18. If you believe a minor has an account, contact safety@wornbloom.com immediately.

10. International Transfers

Wornbloom is operated from the United States. Data from outside the US may be transferred to and processed in the US.

11. Changes

We may update this policy at any time. Continued use constitutes acceptance.

12. Contact

Email: hello@wornbloom.com

Privacy Requests: hello@wornbloom.com (subject: “Privacy Request”)